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Need Help? Just call 0800 456 1959
Did you know that guitarguitar was the 1st UK Guitar Shop with real-time stock levels & next day delivery.
Frequently Asked Questions:
1) When will my order be dispatched?
All orders are dispatched the same day if ordered before 3pm (Mon-Fri).
2) When will my order be delivered?
All our orders are dispatched on a next business day delivery service. Your cart above shows the delivery date.
If you want to delay a shipment or arrange a specific date, just mention that in the "Customer Comments" section during your checkout and we will arrange that for you.
3) What happens if my goods turn up damaged?
First of all, don't worry! All our orders are pre-checked and are well packaged before dispatch (like you, we don't want items turning up marked and damaged). However, if items do turn up damaged, we will collect the items from you and replace the goods with no cost to you. Just call 0191 222 0466 to arrange.
4) How do I cancel or return my order?
If you change your mind, you can return your purchase in it's original condition within 7 days to us. Just call 0191 222 0466 to arrange this easily. All returns are subject to GUITARGUITAR's returns policy.
5) Should I call 0191 222 0466 or 0800 456 1959
You can use either phone numbers to get through to our team. Both numbers go to the same switch board. We keep the 0191 number so that people who use mobiles can use their inclusive minutes.
6) Do you offer Finance?
Yes, we have several finance options available including 12 Month deferred payments with 0% interest. Give us a call and we will help you out on 0191 222 0466.
Need Help? Call us!
0800 456 1959
Lines open Mon to Sun (10am - 5:30pm)
100% Satisfaction Guarantee
Rest assured, if you're not 100% happy
with your order, simply contact our award
& we will look after you.
All our orders have a 7 days return policy.
Real Time Stock Levels
Shop safely knowing that in stock actually
means in stock
. Unlike many other stores,
all our stock levels are shown in real time.
That means the second an item is sold,
it will reflect online.
100% Secure Shopping
Remember: All our stock levels are in real-time