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UK's Largest Guitar Store
Stores Nationwide
Open 7 days
Extended Xmas Exchange
...Until 31st January 2017
Click & Collect Available
...collect within 2 hours
Free UK Next Day Delivery
...with 1 hour delivery slot
0800 456 1959
...we're open today till 5:30pm

Christmas Exchange Policy


Christmas Exchange Policy
We understand that many of the items purchased over the Christmas period are bought as gifts. To help take the stress out of present buying we have extended our standard 14-day exchange policy over the festive period to give you peace of mind when ordering in-store or online. Therefore, unwanted gifts which are bought between the 1st November and 24th December 2016 (inclusive) can be exchanged for another product up to and including Tuesday 31st January 2017.

Christmas Exchange Overview:
  • Items bought 1st November to 24th December 2016 are eligible for our Extended Christmas Exchange.
  • This means that eligible gifts can be exchanged until Tuesday 31st January 2017.
  • Items must be in their original condition with original packaging.
The following items are not eligible for our Extended Christmas Exchange policy:
  • Special Orders - Any order which has been specified or customised to a customerís specifications.
  • Hygiene Exceptions - Specifically microphones, headphones or other products with a mouthpiece where the hygienic seal has been separated or broken.
  • Software, Media and CDs - Where the packaging has been opened, copyright policies apply, or any product registered via digital or physical means.


Christmas Exchange Until 31st January 2017

Christmas Exchange Until 31st January 2017

We delivery 7 days a week

We deliver 7 days a week

With a 1 hour delivery window

Free UK Next Day Delivery

Free UK Next Day Delivery

Orders over £50

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