FREE UK Next Working Day Delivery
It's simple, make a purchase over £50 and we'll give you free next day shipping to UK
All our orders are sent out for Next Working Day Delivery & if you order something in-stock before 3pm on any business day (Mon-Fri), or by 1pm on a Saturday and Sunday, it will go out that same day. This means that your order should be with you the next working day. Exceptions apply for shipping to remote areas.
Real Time Stock Levels
At GUITARGUITAR we operate a real-time stock management system so the second items are puchased online, or in store, the stock levels are adjusted so that we never oversell. Our aim is to give our customers the most accurate information so that you can buy in confidence knowing that your order will turn up when it should.
1-Hour Delivery Window
Our courier (DPD) will provide you with a one hour delivery window so you don't have to wait in all day for your parcels. They will notifiy you by text and email on the morning of your delivery.
Need a different delivery date?
If you need your order delivered on a specific date, just mention this in your order's customer comments section and we will arrange this for you.
If you have any questions, you can contact us on 0191 222 0466.
Same Day Dispatch
If you order something in-stock before 3pm on any business day (Mon-Fri), or by 1pm on a Saturday and Sunday, it will be sent out the same business day! This means that your order will be with you as early as the next working morning. Stock held in our Ghent store in Belgium takes 48 hours to deliver to Mainland UK.
UK Tracking Your Order
When your order is dispatched you will receive an automated e-mail and SMS message to let you know it has safely dispatched.
Your order status will provide details of your order tracking. All orders can be fully tracked with our courier DPD.
EU Tracking Your Delivery
All orders can now be fully tracked with our EU couriers Geopost (DPD) and Fedex. You will get notified at every step of the way.
Shipping outside of Europe
We also ship to the majority of countries outside of Europe including the likes of Switzerland, Norway, USA and Japan. New items will be supplied less the 20% VAT (Value Added Tax) but you will be liable for all import duty/tax upon arrival. For a shipping quote, simply add the item(s) to the shopping cart and select your country from the drop down menu.
Please contact us to find out more on +44 191 222 0466 or firstname.lastname@example.org
Stock Held In Our Ghent Store (Belgium)
Orders shipped from Ghent to the UK mainland will be shipped on a 48hr delivery service with no premium services available. Highlands and Offshore deliveries will typically take an additional 1-2 days for delivery.
Cost of delivery
The correct shipping charges will be automatically calculated on your shopping basket and additional shipping options can be selected on your shopping basket.
Our FREE Next Working Day Delivery service applies to all orders over £50, orders to remote areas may take longer to ship. This offer will be automatically calculated on your shopping cart. Most customers will be eligible for this offer as the majority of guitars and amps fall within the 25Kg limit.
Standard Shipping Rates:
- £4.95 - UK delivery up to £50 (Next working day to most UK postcodes)
- Free - On orders over £50.00
- £9.49 - Next Day Pre-12 (not available in remote areas)
- £9.99 - Saturday delivery surcharge (mainland UK only)
- £9.99 - Sunday delivery surcharge (mainland UK only)
- £Calculated on cart - Delivery costs are automatically calculated on the shopping cart