1. General

We know how important the privacy of your information is to you. Confidentiality is of utmost importance to us. This privacy statement explains what we do with any information you give us and what purposes it may be used for. We may change the content or services found on our sites at any time without notice and this privacy policy may change at any time in the future.

We will treat all your personal information as private and confidential except where disclosure is made at your request or with your consent or where we are required by law to disclose. We will continue to hold information about you after your relationship with us has ended, but we will only hold it for as long as we are legally required.

GUITARGUITAR Limited may use your information for the purposes of administration, to process an order, to respond to any requests that you may have, to source products for you, customer services, analysing your purchasing preferences and customer profiling. We do not share your information with any third parties. All credit and debit card processing is handled securely by WorldPay. We do not see your card details at any time.

2. Marketing

If you decide now or at any time that you do not want to receive our Newsletter please e-mail us at newsletter@guitarguitar.co.uk; use the Contact us page on our website www.guitarguitar.co.uk; or write to us at GUITARGUITAR Limited, 283-287 St Johns Road, Edinburgh EH12 7XF. You have the right to ask for a copy of your information (subject to a fee). Please write to us at GUITARGUITAR Limited, 283-287 St Johns Road, Edinburgh EH12 7XF.

3. Email & Web Site

The GUITARGUITAR web site offers a range of products and services. Please ensure that you read the legal information notice when you enter the site.

It is recognised that there are associated risks with the use of public networks such as the internet and we cannot guarantee the safety of any part of the internet that we do not provide or control.

To ensure you remain secure we recommend that you use the latest versions of web browsers available. We cannot guarantee that all types of browser will work securely with our web site.

Standard internet email is not suitable for transmission of confidential information. If you communicate with us via email we cannot guarantee its security while in transit.

4. Use of Cookies

We also obtain data and information by using cookies. Our web site may send cookies to your browser. A cookie is a piece of software that is placed on your computer that identifies it to our website. They can be stored on your computer’s hard drive or your browser’s memory. Cookies are used to provide you with a better browsing experience and for analysis of our web site traffic so we can improve our service to you. A cookie helps analyse web traffic or lets us know when you visit a particular web page. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We only use this information for statistical analysis purposes and then the data is removed from the system. When cookies are used for either analysis or to improve your browsing experience, information is not collected that would identify individual users for sales or marketing purposes.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We believe that the benefit we both gain from their proper use is worthwhile. You may set your web browser to notify you of cookie placement requests or decline cookies completely. You can delete files that contain cookies – those files are stored as part of your Internet browser.

5. Disabling Cookies

By adjusting the settings of your browser, you may opt to accept cookies, to be informed when one is about to be placed on your computer, or to automatically reject all cookies.

By disabling cookies you may experience difficulties and stop our web site site working as designed.

Microsoft Internet Explorer 5 and above, to adjust your cookies preferences follow the steps below.

.select the 'tools' menu
.choose 'internet options'
.click on the 'security' tab
.press the 'custom level' button
.scroll down to 'cookies' and select your preference

Netscape Navigator 4 and above, to adjust your cookies preferences follow the steps below.

.select the 'edit' menu
.choose 'preferences'
.click on the 'advanced' option
.select your 'cookies' preference

If you aren't using either of the above browsers, consult the help section on your internet browser.