The following terms apply to online and distance selling purchases only.
1.1 - This website is owned and operated by GUITARGUITAR Limited, a company registered in Scotland at 36 Trongate, Glasgow, United Kingdom, G1 5ES.
Company Registration Number: SC247523
VAT Registration Number: GB827922211
These terms and conditions apply to all users of this website/service (henceforth referred as "you"), and are upheld at all times by GUITARGUITAR LTD (henceforth referred as "we"). By using this website you agree to the terms as set out in this document, if you do not agree to any of these terms, please do not use this website.
1.2 - All goods and services are sold in accordance with The Consumer Protection
(Distance Selling) Regulations 2000 (SI 2000 No.2334). The purpose of
this regulation is to ensure that the consumer is given clear and accurate
information about the goods and services supplied by the retailer to
help give consumers confidence when buying online.
1.3 - Use of this website constitutes acceptance of the terms and conditions laid out on this page. GUITARGUITAR LTD reserves the right to amend these terms at any time, without warning. All changes will be made current on this page.
Last Updated: 16th April 2013 00:01 GMT
2.1 - All orders made by you through www.guitarguitar.co.uk are subject to acceptance by us. In the circumstance we refuse your order, we cannot be held liable to any party.
2.2 - After submitting an order to us we will send you an order acknowledgement email with your order number and details of the goods that you have ordered. Please note this email is an automated acknowledgement and is not an acceptance of your order.
2.3 - Order acceptance and the completion of the contract between you the customer and GUITARGUITAR LTD will take place at the point of order dispatch, unless we have notified you otherwise, or you have cancelled your order in accordance with the terms set out in Section 4 - Cancellations & Returns.
If we do not accept an order, a full refund will be processed.
2.4 - The following are examples of why we may refuse to accept an order:
2.4.1 - We cannot obtain authorisation from the bank or suspect fraud
2.4.2 - If there have been errors/issues with the description of the goods (Section 5)
2.4.3 - If goods are no longer available.
Delivery Overview
3.1 - If you order an item that is in stock before 3pm on any business day (Mon-Fri) we endeavour to have that order sent out the same business day. This means that your order should be with you in less than 24 hours for mainland UK postcodes. This excludes Weekends, Public Holidays and Bank Holidays. GUITARGUITAR LTD reserve the right to amend delivery estimates at any point in the order process and any such changes will be notified in writing or verbal communication. In some cases, orders of excessive size, weight or value may take longer than the estimated time. We cannot be held responsible for delays in deliveries. GUITARGUITAR Ltd will notify you of any such delays.
3.2 - In the event of any issue with your order, such as errors in the stock levels, or clerical errors in the order process, we will notify you of a new delivery date, or provide you with the option of an alternate date. We also may deliver some goods in several consignments but will not charge additional carriage for this. GUITARGUITAR LTD will not be liable to any party for items delivered outside the specified delivery estimates.
3.3 - All UK deliveries are normally dispatched using our express courier, DPD, using their premium next day delivery service. All non-domestic orders will be dispatched using our international courier, Fedex. Both methods are classified as an additional service agreement offered by GUITARGUITAR LTD at the following rates outlined in Section 3.2 and Section 3.3.
Delivery to an alternative Address
Orders to an alternative delivery address can be processed if the customer has been authenticated using 3D authentication (i.e. Verified by Visa, Mastercard, Maestro). GUITARGUITAR LTD reserves the right to deliver only to the cardholder's billing address. Orders made by American Express can only be delivered to the Customer's billing address, no exceptions will be made.
3.2 - Cost of delivery
3.2.1 - UK Mainland Customers:
The correct shipping charges will be automatically calculated on your shopping basket and additional shipping options can be selected on your shopping basket.
Our free next day delivery service applies to all orders over £199 that are under 25Kgs to mainland UK addresses (excludes Scottish Highland as listed in Section 3.5, Murray, Aberdeenshire, Bute areas and extreme weight items). This offer will be automatically calculated on your shopping cart. Most customers will be eligible for this offer as the majority of guitars and amps fall well within the 25Kg limit.
Standard Shipping Rates:
3.3 - Cost of returns
If you change your mind, you can return your purchase, subject to [Section 4. Cancellation & Returns Policy] in its original condition within 7 days to us for a full refund (minus any costs incurred for the initial dispatching using our express courier [Section 3.2] and any costs incurred by GUITARGUITAR LTD for the returning of the order Section [3.3]). Please note that shipping discounts will be removed if your full return or partial return takes your order below the free delivery threshold (this only applies for items that have been sent).
If you would like GUITARGUITAR to collect your order, our standard collection charges are shown below:
Standard Return Shipping Rates:
3.4 - Damaged Goods
3.4.1 - All orders are pre-checked and are well packaged before dispatch. However, in the event of goods arriving damaged, any shipping damage must be reported within 24 hours of receipt. In this event, we will confirm the damage and if a claim is found valid, will collect the goods from you at no charge. A full replacement will be offered, or a full refund in the event that the goods are no longer in stock. We reserve the right to request additional photographic evidence in order to verify such claims.
3.4.2 - At the point of delivery, all goods become the responsibility of you the customer. From this point, you the Customer will be responsible for the safekeeping and correct use of all goods, GUITARGUITAR LTD will not be responsible for any damage or fault arising from incorrect storage or use. The validity and conditions of any refund/return will be affected by any damage considered to be caused through misuse or neglect.
We cannot be held responsible for damages caused by shipping or negligence if reported after 24 hours of the goods being delivered.
3.5 - Scottish Highland Postcodes
The following is a list of postcodes that are included in our definition of the Scottish Highlands:
4.1 - Under the conditions outlined in the Distance Selling Regulations and in Section 4.2, GUITARGUITAR LTD operates a 7 day cooling-off returns policy for products that are still in their original condition. This allows UK and EU customers to cancel their order up to 7 days after receipt of their goods. If you wish to cancel your order during this 7-day period, please notify us in writing by letter or by email at support@guitarguitar.co.uk. A telephone call is not sufficient without the express written approval from GUITARGUITAR LTD
4.2 - The right to return goods to us as mentioned in Section 4.1 does NOT apply in the following situations:
4.4 - Upon cancellation of the contract we will credit your account with a full refund for the goods. Normally refunds are processed the same day if the goods haven't been dispatched or on the day of receiving the goods back, however, in any event, not later than 30 days after receipt of the cancelled goods. If you do not return the goods or do not pay the costs of delivery to us, we shall be entitled to deduct the direct cost of recovering the goods from the amount of the refund.
5.1 - All our prices are shown in Pounds Sterling (GBP) and are displayed inclusive of VAT at the current rate of 20%. VAT is payable by all customers within the EU.
5.2 - GUITARGUITAR LTD does not take any responsibility for any import taxes, customs charges or administration fees payable on orders made outside of the European Union zone. It is the customer's responsibility to cover all charges related to Customs and the import of goods.
5.3 - All our prices, descriptions and shipping charges are reviewed regularly and we endeavour to ensure that the prices and the information provided on our website are correct at all times. In the event of an error in the information provided by our website, GUITARGUITAR LTD will notify you of this error immediately. In the event that a price or shipping charge is incorrectly displayed, GUITARGUITAR LTD will offer you the product/service at the correct price, or a full refund. We are not under any obligation to honour an incorrect price.
5.4 - Product images are for illustrative purposes only, GUITARGUITAR LTD cannot be held responsible for differences in the manufacturer's imagery and the actual product.
6.1 - All credit and debit card processing is encrypted and handled securely by RBS Streamline and Sagepay. We do not see your card details at any time.
6.2 - We currently accept the following methods of payment online: VISA, VISA Debit, Mastercard, Solo, Maestro, Visa Electron, American Express, Paypal, Bank Transfer in GBP, US Dollar and Euro, Distance Selling Finance.
6.3 - All Euro and US dollars amounts displayed on www.guitarguitar.co.uk are given as a guide only and may differ from the actual amount you pay, which will appear on your bank statement given by your own Bank or Credit Card Company. We cannot accept any responsibility for loss of funds caused by currency fluctuation.
7.1 - GUITARGUITAR Limited offers several forms of financial packages for its customers in the UK. These packages are provided in partnership with either Barclays Finance or Moneyway (via our Pay4Later System). This applies for applications made online or over the phone only.
7.2 - GUITARGUITAR Limited cannot be held responsibility for the suitability of any financial package made and the specific terms of these packages are provided by either Barclays or Moneyway. It is the customer's responsibility to read and understand the terms and conditions laid out by Barclays or Moneyway.
7.3 - In accordance with our terms (Section 4.2.1) and the Distance Selling Regulation, the right to return goods to us within 7 days, as mentioned in Section 4.1 does NOT apply when payment is made using distance finance. However, the customer does have the right to cancel the finance agreement itself (not the goods) up to 14 days after the date of signature.
7.4 - Moneyway (Pay4Later) Details: Consumer credit service provided by Pay4Later in association with Moneyway. Pay4Later is licensed by The Office of Fair Trading (Consumer Credit Licence: 0616240). For more information please refer to our frequently asked questions or visit http://www.pay4later.com/. Moneyway is a Trading name of Secure Trust Bank PLC. Secure Trust Bank is authorised and regulated by the Financial Services Authority, licensed by the Office of Fair Trading and a member of the Finance and Leasing Association. For more information please visit http://www.securetrustbank.com/.
7.4 - Available Finance Packages
The following finance packages are available on our website.
The terms of the packages will vary from product to product.
7.5 - Representative Examples - for Goods Valued at £799 with a 10% Deposit
8.1 - All goods are supplied with a 12 month manufacturer's warranty unless specified otherwise. All pre-owned items carry a 90 day warranty. Perishable items, such as Amplifier valves, carry a 90-day warranty.
8.2 - Any extended warranty offered by any manufacturer must be arranged by the customer. We are not responsible for organising such warranties. We can provide additional receipts upon request.
9.1 - Although we make every effort to ensure our website is available 24 hours a day, we will not be liable if, for any reason, our website is unavailable at any time due to maintenance, system failure or conditions outside our control.
9.2 - From time to time, GUITARGUITAR LTD may link to third party websites to provide the user with third party content, , including but not limited to, videos from youtube, images, comments, reviews or links. GUITARGUITAR does not accept any liability for the suitability or incorrect use of this content and is provided solely as a guide for the customer. If you choose to view any third party content (including visit a 3rd party site or play a video) you do so at your own risk.
10.1 - You may download, use or print extracts from this site for your personal use only. Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs, web designs & implementations, graphical images) are owned by us or our licensors.
10.2 - Product images or descriptions which we were created by GUITARGUITAR LTD remain the property of GUITARGUITAR LTD at all times and cannot by copied in any format under any circumstance without full written consent from GUITARGUITAR LTD.
11.1 - GUITARGUITAR Limited and any of our owners, officers, directors, employees or shareholders will not be liable for any losses or damage that you suffer under the contract which were not a foreseeable consequence of breach of the contract. We are not responsible for indirect losses which were not considered at the time of the contract including, but not limited to, any loss of income or profits, loss of business or goodwill, loss of data, loss of opportunity.
11.2 - We are not liable for losses that arise in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.
12.1 - By placing your order, you agree and understand that we may store, process and use data collected from your order process telephone order for the purposes of processing your order.
12.2 - We do not see or store your card number when you purchase online.
13.1 - We will make every effort to perform our obligations under the Contract. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.
14.1 - We take customers' privacy and confidentiality very seriously so GUITARGUITAR Limited does not disclose buyer's information to any marketing third parties and takes every step to protect customer's data. All information is securely encrypted using industry standard 128-bit encryption Secure Socket Layer (SSL) certificates provided by Verisign.
14.2 - We use cookies to keep track of your current shopping session and so that you may retrieve your shopping basket at any time - if you do not accept cookies you will be unable to use this website.
Using our site indicates that you accept the use of both 'Strictly Necessary' and 'Performance' cookies as defined in our Cookie Notice page here. Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee your security or how our site will perform for you.
15.1 - As a retailer of electrical & electronic goods, we conform to all WEEE regulations. As such, if you purchase any electrical and electronic equipment (EEE), we will dispose of any equivalent waste electrical and electronic equipment (WEEE) free of charge on a like-for-like basis.
14.2 - Full details of our WEEE Recycle Policy can be found here.
1. Introduction
1.1 - This website is owned and operated by GUITARGUITAR Limited, a company registered in Scotland at 36 Trongate, Glasgow, United Kingdom, G1 5ES.
Company Registration Number: SC247523
VAT Registration Number: GB827922211
These terms and conditions apply to all users of this website/service (henceforth referred as "you"), and are upheld at all times by GUITARGUITAR LTD (henceforth referred as "we"). By using this website you agree to the terms as set out in this document, if you do not agree to any of these terms, please do not use this website.
|
Head Office address: GUITARGUITAR Ltd 36 Trongate Glasgow G1 5ES |
Sales Enquiries: orders@guitarguitar.co.uk Sales FREEPHONE 0800 456 1959 Sales (local): 0191 222 0466 |
|
Online Sales team address: GUITARGUITAR Ltd 65 Westgate Road, Newcastle N1 1SG |
Support: support@guitarguitar.co.uk Support FREEPHONE 0800 456 1959 Support (local) 0191 222 0466 |
1.3 - Use of this website constitutes acceptance of the terms and conditions laid out on this page. GUITARGUITAR LTD reserves the right to amend these terms at any time, without warning. All changes will be made current on this page.
Last Updated: 16th April 2013 00:01 GMT
2. Purchase of Goods
2.1 - All orders made by you through www.guitarguitar.co.uk are subject to acceptance by us. In the circumstance we refuse your order, we cannot be held liable to any party.
2.2 - After submitting an order to us we will send you an order acknowledgement email with your order number and details of the goods that you have ordered. Please note this email is an automated acknowledgement and is not an acceptance of your order.
2.3 - Order acceptance and the completion of the contract between you the customer and GUITARGUITAR LTD will take place at the point of order dispatch, unless we have notified you otherwise, or you have cancelled your order in accordance with the terms set out in Section 4 - Cancellations & Returns.
If we do not accept an order, a full refund will be processed.
2.4 - The following are examples of why we may refuse to accept an order:
2.4.1 - We cannot obtain authorisation from the bank or suspect fraud
2.4.2 - If there have been errors/issues with the description of the goods (Section 5)
2.4.3 - If goods are no longer available.
3. Delivery of Goods
Delivery Overview
3.1 - If you order an item that is in stock before 3pm on any business day (Mon-Fri) we endeavour to have that order sent out the same business day. This means that your order should be with you in less than 24 hours for mainland UK postcodes. This excludes Weekends, Public Holidays and Bank Holidays. GUITARGUITAR LTD reserve the right to amend delivery estimates at any point in the order process and any such changes will be notified in writing or verbal communication. In some cases, orders of excessive size, weight or value may take longer than the estimated time. We cannot be held responsible for delays in deliveries. GUITARGUITAR Ltd will notify you of any such delays.
3.2 - In the event of any issue with your order, such as errors in the stock levels, or clerical errors in the order process, we will notify you of a new delivery date, or provide you with the option of an alternate date. We also may deliver some goods in several consignments but will not charge additional carriage for this. GUITARGUITAR LTD will not be liable to any party for items delivered outside the specified delivery estimates.
3.3 - All UK deliveries are normally dispatched using our express courier, DPD, using their premium next day delivery service. All non-domestic orders will be dispatched using our international courier, Fedex. Both methods are classified as an additional service agreement offered by GUITARGUITAR LTD at the following rates outlined in Section 3.2 and Section 3.3.
Delivery to an alternative Address
Orders to an alternative delivery address can be processed if the customer has been authenticated using 3D authentication (i.e. Verified by Visa, Mastercard, Maestro). GUITARGUITAR LTD reserves the right to deliver only to the cardholder's billing address. Orders made by American Express can only be delivered to the Customer's billing address, no exceptions will be made.
3.2 - Cost of delivery
3.2.1 - UK Mainland Customers:
The correct shipping charges will be automatically calculated on your shopping basket and additional shipping options can be selected on your shopping basket.
Our free next day delivery service applies to all orders over £199 that are under 25Kgs to mainland UK addresses (excludes Scottish Highland as listed in Section 3.5, Murray, Aberdeenshire, Bute areas and extreme weight items). This offer will be automatically calculated on your shopping cart. Most customers will be eligible for this offer as the majority of guitars and amps fall well within the 25Kg limit.
Standard Shipping Rates:
- £6.99 - Next day mainland UK delivery up to 25Kgs (an extra £0.50 applies per Kg thereafter)
- Free - On orders over £199.00 up to 25Kgs (an extra £0.50 applies per Kg thereafter)
- £9.99 - Saturday delivery surcharge (mainland UK only)
- £9.99 - Scottish Highland surcharge (list of postcodes can be found in Section 3.5)
- £19.99 - 48 hour delivery up to 25Kgs (an extra £0.50 applies per Kg thereafter)
- £19.99 - 48 hour delivery up to 25Kgs (an extra £0.50 applies per Kg thereafter)
3.3 - Cost of returns
If you change your mind, you can return your purchase, subject to [Section 4. Cancellation & Returns Policy] in its original condition within 7 days to us for a full refund (minus any costs incurred for the initial dispatching using our express courier [Section 3.2] and any costs incurred by GUITARGUITAR LTD for the returning of the order Section [3.3]). Please note that shipping discounts will be removed if your full return or partial return takes your order below the free delivery threshold (this only applies for items that have been sent).
If you would like GUITARGUITAR to collect your order, our standard collection charges are shown below:
Standard Return Shipping Rates:
- £15.00 - Standard collection up to 25Kgs (an extra £0.50 applies per Kg there after)
- £24.99 - Scottish Highland collection (list of postcodes can be found in Section 3.5)
- £29.99 - Standard collection up to 25Kgs (an extra £0.50 applies per Kg there after)
- £29.99 - Standard collection up to 25Kgs (an extra £0.50 applies per Kg there after)
3.4 - Damaged Goods
3.4.1 - All orders are pre-checked and are well packaged before dispatch. However, in the event of goods arriving damaged, any shipping damage must be reported within 24 hours of receipt. In this event, we will confirm the damage and if a claim is found valid, will collect the goods from you at no charge. A full replacement will be offered, or a full refund in the event that the goods are no longer in stock. We reserve the right to request additional photographic evidence in order to verify such claims.
3.4.2 - At the point of delivery, all goods become the responsibility of you the customer. From this point, you the Customer will be responsible for the safekeeping and correct use of all goods, GUITARGUITAR LTD will not be responsible for any damage or fault arising from incorrect storage or use. The validity and conditions of any refund/return will be affected by any damage considered to be caused through misuse or neglect.
We cannot be held responsible for damages caused by shipping or negligence if reported after 24 hours of the goods being delivered.
3.5 - Scottish Highland Postcodes
The following is a list of postcodes that are included in our definition of the Scottish Highlands:
- AB31 to 38, AB40 to 56
- HS
- IV1 to 28, IV30 to 32, IV36, IV40 to 49, IV51 to 56, IV63
- KA 27 & 28
- KW 1 to 17
- PA 20 to 38, PA41 to 49, PA60 to 78
- PH 4 to 44, PH 49 to 50
- ZE
4. Cancellations & Returns
4.1 - Under the conditions outlined in the Distance Selling Regulations and in Section 4.2, GUITARGUITAR LTD operates a 7 day cooling-off returns policy for products that are still in their original condition. This allows UK and EU customers to cancel their order up to 7 days after receipt of their goods. If you wish to cancel your order during this 7-day period, please notify us in writing by letter or by email at support@guitarguitar.co.uk. A telephone call is not sufficient without the express written approval from GUITARGUITAR LTD
4.2 - The right to return goods to us as mentioned in Section 4.1 does NOT apply in the following situations:
- 4.2.1 - Financed Goods - Goods purchased on finance cannot be returned under the 7-days cooling off period. Financed goods are conditional based where the consumer is bound to purchase the goods from the outset but do not own the goods until they have fulfilled all conditions of the contract (typically through complete payment of all financial instalments).
- 4.2.2 - Special Orders - Any order which has been specified or customized to the customers specifications. This also includes any item which is not typically stocked by GUITARGUITAR LTD and has been ordered in at the request of the customer.
- 4.2.3 - Health and Safety - any product that has come in contact with a customer's ear or mouth, such as microphones, headphones, earphones or product with a mouthpiece that have been used or where the hygienic seal has been separate or broken.
- 4.2.4 - Software, Media and CDs - where the packaging has been unsealed (unless the product is faulty) and copyright policies apply, any product registered via digital or physical means becomes immediately exempt for any returns.
4.4 - Upon cancellation of the contract we will credit your account with a full refund for the goods. Normally refunds are processed the same day if the goods haven't been dispatched or on the day of receiving the goods back, however, in any event, not later than 30 days after receipt of the cancelled goods. If you do not return the goods or do not pay the costs of delivery to us, we shall be entitled to deduct the direct cost of recovering the goods from the amount of the refund.
5. Description of Goods & Pricing
5.1 - All our prices are shown in Pounds Sterling (GBP) and are displayed inclusive of VAT at the current rate of 20%. VAT is payable by all customers within the EU.
5.2 - GUITARGUITAR LTD does not take any responsibility for any import taxes, customs charges or administration fees payable on orders made outside of the European Union zone. It is the customer's responsibility to cover all charges related to Customs and the import of goods.
5.3 - All our prices, descriptions and shipping charges are reviewed regularly and we endeavour to ensure that the prices and the information provided on our website are correct at all times. In the event of an error in the information provided by our website, GUITARGUITAR LTD will notify you of this error immediately. In the event that a price or shipping charge is incorrectly displayed, GUITARGUITAR LTD will offer you the product/service at the correct price, or a full refund. We are not under any obligation to honour an incorrect price.
5.4 - Product images are for illustrative purposes only, GUITARGUITAR LTD cannot be held responsible for differences in the manufacturer's imagery and the actual product.
6. Payment
6.1 - All credit and debit card processing is encrypted and handled securely by RBS Streamline and Sagepay. We do not see your card details at any time.
6.2 - We currently accept the following methods of payment online: VISA, VISA Debit, Mastercard, Solo, Maestro, Visa Electron, American Express, Paypal, Bank Transfer in GBP, US Dollar and Euro, Distance Selling Finance.
6.3 - All Euro and US dollars amounts displayed on www.guitarguitar.co.uk are given as a guide only and may differ from the actual amount you pay, which will appear on your bank statement given by your own Bank or Credit Card Company. We cannot accept any responsibility for loss of funds caused by currency fluctuation.
7. Finance Applications
7.1 - GUITARGUITAR Limited offers several forms of financial packages for its customers in the UK. These packages are provided in partnership with either Barclays Finance or Moneyway (via our Pay4Later System). This applies for applications made online or over the phone only.
7.2 - GUITARGUITAR Limited cannot be held responsibility for the suitability of any financial package made and the specific terms of these packages are provided by either Barclays or Moneyway. It is the customer's responsibility to read and understand the terms and conditions laid out by Barclays or Moneyway.
7.3 - In accordance with our terms (Section 4.2.1) and the Distance Selling Regulation, the right to return goods to us within 7 days, as mentioned in Section 4.1 does NOT apply when payment is made using distance finance. However, the customer does have the right to cancel the finance agreement itself (not the goods) up to 14 days after the date of signature.
7.4 - Moneyway (Pay4Later) Details: Consumer credit service provided by Pay4Later in association with Moneyway. Pay4Later is licensed by The Office of Fair Trading (Consumer Credit Licence: 0616240). For more information please refer to our frequently asked questions or visit http://www.pay4later.com/. Moneyway is a Trading name of Secure Trust Bank PLC. Secure Trust Bank is authorised and regulated by the Financial Services Authority, licensed by the Office of Fair Trading and a member of the Finance and Leasing Association. For more information please visit http://www.securetrustbank.com/.
7.4 - Available Finance Packages
The following finance packages are available on our website.
The terms of the packages will vary from product to product.
| Product | Min. Credit | Max. Credit | Period | Deposit | Interest |
|
9 Months 0% Finance *
Selected Items Only |
£300 | £12,000 | 9 months | 10% to 50% | 0% |
|
10 Months 0% Finance *
Selected Items Only |
£300 | £12,000 | 10 months | 10% to 50% | 0% |
|
12 Months 0% Finance *
Selected Items Only |
£300 | £12,000 | 12 months | 10% to 50% | 0% |
| 12 Months 9.9% Finance * | £300 | £12,000 | 12 months | 10% to 50% | 9.9% APR |
| 24 Months 9.9% Finance * | £300 | £12,000 | 24 months | 10% to 50% | 9.9% APR |
| 36 Months 9.9% Finance * | £300 | £12,000 | 36 months | 10% to 50% | 9.9% APR |
7.5 - Representative Examples - for Goods Valued at £799 with a 10% Deposit
9.9% APR Finance over 12 months
|
9.9% APR Finance over 24 months
|
9.9% APR Finance over 36 months
|
8. Warranty
8.1 - All goods are supplied with a 12 month manufacturer's warranty unless specified otherwise. All pre-owned items carry a 90 day warranty. Perishable items, such as Amplifier valves, carry a 90-day warranty.
8.2 - Any extended warranty offered by any manufacturer must be arranged by the customer. We are not responsible for organising such warranties. We can provide additional receipts upon request.
9. Site Usage / Service Access
9.1 - Although we make every effort to ensure our website is available 24 hours a day, we will not be liable if, for any reason, our website is unavailable at any time due to maintenance, system failure or conditions outside our control.
9.2 - From time to time, GUITARGUITAR LTD may link to third party websites to provide the user with third party content, , including but not limited to, videos from youtube, images, comments, reviews or links. GUITARGUITAR does not accept any liability for the suitability or incorrect use of this content and is provided solely as a guide for the customer. If you choose to view any third party content (including visit a 3rd party site or play a video) you do so at your own risk.
10. Copyright
10.1 - You may download, use or print extracts from this site for your personal use only. Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs, web designs & implementations, graphical images) are owned by us or our licensors.
10.2 - Product images or descriptions which we were created by GUITARGUITAR LTD remain the property of GUITARGUITAR LTD at all times and cannot by copied in any format under any circumstance without full written consent from GUITARGUITAR LTD.
11. Liability
11.1 - GUITARGUITAR Limited and any of our owners, officers, directors, employees or shareholders will not be liable for any losses or damage that you suffer under the contract which were not a foreseeable consequence of breach of the contract. We are not responsible for indirect losses which were not considered at the time of the contract including, but not limited to, any loss of income or profits, loss of business or goodwill, loss of data, loss of opportunity.
11.2 - We are not liable for losses that arise in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.
12. Data Protection
12.1 - By placing your order, you agree and understand that we may store, process and use data collected from your order process telephone order for the purposes of processing your order.
12.2 - We do not see or store your card number when you purchase online.
13. Circumstances beyond our reasonable control
13.1 - We will make every effort to perform our obligations under the Contract. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.
14. Privacy Policy
14.1 - We take customers' privacy and confidentiality very seriously so GUITARGUITAR Limited does not disclose buyer's information to any marketing third parties and takes every step to protect customer's data. All information is securely encrypted using industry standard 128-bit encryption Secure Socket Layer (SSL) certificates provided by Verisign.
14.2 - We use cookies to keep track of your current shopping session and so that you may retrieve your shopping basket at any time - if you do not accept cookies you will be unable to use this website.
Using our site indicates that you accept the use of both 'Strictly Necessary' and 'Performance' cookies as defined in our Cookie Notice page here. Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee your security or how our site will perform for you.
15. The Waste Electrical and Electronic Equipment Directive (WEEE)
15.1 - As a retailer of electrical & electronic goods, we conform to all WEEE regulations. As such, if you purchase any electrical and electronic equipment (EEE), we will dispose of any equivalent waste electrical and electronic equipment (WEEE) free of charge on a like-for-like basis.
14.2 - Full details of our WEEE Recycle Policy can be found here.