About guitarguitar

guitarguitar is the UK’s biggest retailer of guitars, and the key UK partner of internationally renowned brands such as Gibson, Fender, Taylor and Martin. Founded in Scotland in 2004, the company has expanded to 6 stunning retail stores across the UK and an industry-leading online presence, listed in the UK’s top 100 online retailers. 

In 2022 we announced our move to Employee Ownership and opened a new dedicated fulfilment centre and HQ, to consolidate and strengthen our position in the UK market and as part of our commitment to delivering a truly best-in-class experience to our customers.

 

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PPC Executive (Full-Time)

Location: Glasgow (Linwood)

guitarguitar is looking to add a full-time member of staff to our marketing team based out of our Linwood HQ.

The PPC Executive will execute the paid search strategy in line with KPIs and budget. The role will be responsible for the day to day running of paid campaigns across various digital channels such as Google, Bing and Facebook. This role sits within the marketing department, reporting to the Marketing Director.

Responsibilities

• Day to day management and optimisation of paid activity (Search, Shopping, Display and Video)
• Analyse and report on performance
• Identify new keyword, audience and targeting opportunities
• Propose new initiatives and ideas
• Keep abreast of paid search developments, competitor performance and wider retail industry trends
• Work closely with other teams to ensure campaigns meet wider business objectives
• Resolve Merchant Centre disapprovals and warnings
• Feedback insights to the purchasing team which could help inform purchasing decisions

 

Experience and Skills

• At least 1 year experience working on paid media campaigns and delivering against KPIs
• Understanding of paid media best practices
• Familiarity with Google shopping, dynamic remarketing and product feeds is beneficial
• Highly analytical and data driven, with the ability to turn data into actionable insights
•  Experience of using tools such as Google Merchant Centre, Google Ads, Bing Ads, Facebook Ads Manager and Google Analytics
• Budget management with a focus on maximising return
• A proactive individual that takes ownership of tasks

 

Benefits

• Competitive Salary
• guitarguitar is Employee-Owned; you will be a beneficiary of our Employee Ownership Trust, have voting rights, entitlement to EOT bonuses and a voice in the running of the company* 
• Bonuses paid twice yearly 
• Outstanding staff purchase scheme 
• Work for an expanding & ambitious market leader 
• 28 days annual holiday
• Free Parking
• Workplace pension scheme 

*Employees become beneficiaries of the trust after 6 months service

 

We have a hybrid working policy with most of our team working at least 2 days in the office. During probation and training more office time will be required.

 

How To Apply

To apply, submit your CV and covering letter to adam@guitarguitar.co.uk with the subject “PPC Executive - Glasgow”

 

This position is full-time and permanent. Salary will be dependent on experience and will be discussed upon application.

 

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Sales Staff (Full-Time)

Location: Camden

This is the perfect opportunity for a guitar enthusiast to become part of the guitarguitar family at our Camden store in Central London. guitarguitar is the biggest guitar retailer in the UK, with six stores based in Glasgow, Edinburgh, Newcastle, Birmingham, Camden and Epsom. You will work between our stockroom and our sales floor of our store in Camden Town, London’s largest guitar store, boasting a huge selection of guitars, amps, pedals and more!

About the Role:

Due to the specialist nature of the store, it is essential that you possess a strong knowledge and familiarity of guitars and their related equipment.

The role is multifaceted and you will be part of an elite team, working in a fast paced environment. We are seeking someone who is a team player, has a positive, ‘can-do’ attitude, keeps calm under pressure, and possesses excellent organisational skills.

Responsibilities include:

• Loading and unloading delivery vans
• Ensuring stock accuracy
• Preparing and merchandising stock for the shop floor
• Picking and packing, ensuring goods are shipped safely
• Performing basic guitar maintenance, such as restringing and cleaning
• Tidying and cleaning the stockroom
• Photography for our website and social media pages
• Liaising regularly with colleagues, and occasionally with customers and suppliers
• Assisting and selling to our customers in-store and via email and phone
• Supporting your colleagues by being a team player
• Ensuring the shop floor is well presented and retail ready
• Maintaining excellent product knowledge in an ever evolving industry
• Demonstrating guitars and other guitar related products

To be considered for this role you must:

• Be a team player and a great communicator
• Work well under pressure
• Be detail orientated, meticulous and have great organisational skills
• Be highly driven, motivated and have a passion for guitars and music related equipment

Previous experience is preferred. If you think you’ve got the energy and ability, we’d love to hear from you!

Benefits:

 

• guitarguitar is Employee-Owned; you will be a beneficiary of our Employee Ownership Trust, have voting rights, entitlement to EOT bonuses and a voice in the running of the company*
• Outstanding staff purchase scheme
• Bonuses paid twice yearly
• Work for an expanding & ambitious market leader
• 28 days annual holiday
• Workplace pension scheme
• We have fun at work!

*Employees become beneficiaries of the trust after 6 months service

 

Ongoing training will be provided to the successful candidate in any product areas that are required as well as on all company procedures, systems and practices.

 

HOW TO APPLY

To apply, submit your CV and covering letter to jobs@guitarguitar.co.uk with the subject “Sales & Dispatch Staff [Camden]”

 

This position is full-time and permanent.

 

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Store Manager (Full time)

guitarguitar Epsom was opened in 2011 and is now established as the destination for guitars and related musical equipment in the South of England. The store has undergone a recent revamp and facelift and is now primed for further growth and success. Seated in the heart of Surrey, the store is viewed as being a key growth opportunity for guitarguitar and the successful candidate for this position will have experience developing a mature site, resetting an in-store culture and in providing a luxury or VIP experience at scale. 

Location: Epsom

About the Role:

guitarguitar are looking for a dynamic, enthusiastic and results-oriented leader to drive the success of our established and well-renowned Epsom branch. 

The Store Manager will deliver to and exceed guitarguitar’s standards as an industry leader within the MI retail sector, and achieve outstanding commercial results and growth from the site through best-in-class service, staff training, a keen eye for detail as well as having creative ideas and initiatives for business development in the local area.

• Exceed an ambitious growth target matched to the store’s outstanding stock profiling and location
• Develop and upskill existing Management Team
• Excite and inspire the in-store Sales and Dispatch teams to excellence against all KPIs
• Train, develop and support all teams within the store to meet and exceed guitarguitar standards
• Take pride in an outstanding and exceptional customer experience for those who visit our store as measured through our review partners Google, Trustpilot and through direct feedback
• Work with and collaborate with managers and other stakeholders across the business
• Review relevant data to identify opportunities for growth and improvement at a category, department and product level as well as in individuals and colleagues
• Maintain exceptional visual merchandising standards which are both visually appealing and commercially astute
• Schedule and manage rotas for 15+ staff over 7 days
• Own the recruitment, selection and training of new Store Staff- Retail and Dispatch
• Coordinate and ensure compliance with operational and personnel policies, procedures and best practice with reference to customer service, sales, HR and Health and Safety. 
• Identify, re-engage and strengthen current and future customer relationships including education and B2B opportunities in the local area
• Liaise with GG purchasing to ensure the stocking needs of the store are met and within budget- Provide feedback on slow turning stock
• Secure the premises and stock by implementing and maintaining robust security systems and procedures
• Facilities Management working with Ops Team
• Develop a schedule of activities and promotions throughout the year strategically designed to drive footfall and revenue, working with GG marketing team
• Provide reports and feedback to Senior Management

Benefits:

• guitarguitar are an Employee Owned business*
• Outstanding staff purchase scheme
• Run the South of England’s best-stocked guitar shop with the backing of the UK’s strongest guitar retailer
• Work with passionate people in a lifestyle industry
• Work/ life balance; sociable hours

Direct Reports to Store Manager:

• Assistant Manager(s)

Indirect Reports to Store Manager:

• Retail Store Sales Team
• Retail Store Logistics/ Dispatch Team

Store Manager Reports To:

• Operations Director
  
  

* Employees become beneficiaries of the guitarguitar Employee Ownership Trust after 6 months service

To apply for this position, please email bobby@guitarguitar.co.uk with your CV including a cover letter detailing current salary. Use the subject line “Epsom Store Manager - Application”.

 

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