COVID-19: We’re Open Online & Delivering as Normal

We're still operating as normal online and delivering to our customers safely.
Service Status
Same-Day Dispatch  Normal Service
Saver Delivery  Normal Service
Next Day Delivery  Normal Service
Saturday Delivery  Normal Service
Sunday Delivery  Normal Service
Text & Email Notifications  Normal Service
One Hour Delivery Window  Normal Service

Since the latest Government advice we've made many changes to safeguard our team and you, including remote working, additional live-chat agents, distributed warehouse changes and increased resources to ensure we can provide you the best service at this time.

At present, all in-stock online orders placed before 3pm are dispatched the very same day. We'll adjust our real-time systems and update this page accordingly should that change.

FREE UK Shipping

It's simple, make a purchase over £199 and we'll give you free shipping within the UK

Buying with guitarguitar is easy. We offer two straightforward delivery options, and if you order before 3pm (or 1pm on weekends), we'll ship your order out the same day providing your item is in stock.

Orders
Under £199.00
Orders
Over £199.00
Saver Delivery £2.95 FREE
Next Day Delivery £5.95 FREE

Saver Delivery Next Day Delivery
Courier Royal Mail DPD
Delivery Time (UK Mainland) Two Working Days (Estimated) One Working Day
Proof Of Delivery
Insured
Text and Email Notifications
One Hour Delivery Window
Track Your Driver

Need a Specific Delivery Date?


If you need your order delivered on a specific date, just write this in the comments section on your order.

If you have any questions, you can contact us on 0800 456 1959 or +44 (0) 191 222 0466 for customers outside the UK. You can also email us at orders@guitarguitar.co.uk.

If your order is shipped using our Next Day Delivery service, you can change your delivery date online, via text, or by using the free 'Your DPD' app.

Need a Specific Delivery Time?


If your order is shipped using our Next Day Delivery service, you can choose from a range of premium delivery options to help get your goods when you need them:

Next Day (Pre 12pm) £9.99
Saturday Delivery £9.99
Sunday Delivery £9.99

Please note, these services are only available for orders shipping to the UK Mainland.

In-Store Click & Collect - IMPORTANT INFO - To protect both our staff and our customers, Click and Collect is suspended until further notice


Why Click & Collect?

  • Order now and collect within 1 hour
  • Available 7 days a week
  • No extra charges


How to Click & Collect

  • Place and pay for your order on our web site selecting Click & Collect as your delivery option.
  • Choose your most convenient store location for your collection.
  • Items in stock locally will be able to be collected within 1 hour.


To collect your purchase

  • The location and opening times for your chosen store will appear on your receipt.
  • We’ll send you an email when your goods are ready for collection.


Please bring the payment card you used along with a printed copy of your confirmation email.

For your protection against fraud, we can't release your order without seeing your payment card.

Your order will be available for collection at your chosen shop for 4 days, after which we will contact you.

 

Customers in Remote Areas


We also ship to Northern Ireland, the Highlands and Islands, The Isle of Man, Jersey, Guernsey and the Channel Islands using a 48 hour service.

EU Customers

We offer a 2-3 day road service for customers within the European Union. Prices for this service varies depending on your country, but will be shown in your shopping cart upon checkout.

We can also offer cheaper rates for small goods like pedals and accessories.

International Customers


We can ship to most countries in the world with FedEx. New items will be sold without 20% UK VAT (Value Added Tax) but you will be liable for all import duty/tax upon arrival. For a shipping quote, simply add the item(s) to the shopping cart and select your country from the drop-down menu.

If you have any questions, you can contact us on 0800 456 1959 or +44 (0) 191 222 0466 for customers outside the UK. You can also email us at orders@guitarguitar.co.uk.

Further Details


More information can be obtained from our terms and conditions.